Risk Control Specialist PMA Insurance

Posted: Oct 26, 2020

Primary Contact

Beth H. Shaw

Senior Talent Acquisition Specialist

Human Resources

T:  610.397.5086 | C:  610.724.3124 | F:  610.397.5099

PMA Companies | Old Republic Insurance Group380 Sentry Parkway, Blue Bell, PA  19422



Job Description:

Reports directly to a Risk Control Manager or Regional Manager, and may have a dotted line reporting relationship to specific team and practice leaders. The Risk Control Specialist (RCS) will apply risk control and risk management techniques in the selection, management, and retention of accounts. The RCS will focus on evaluating client exposures and controls and developing plans to improve client performance. The RCS will participate in a team environment while carrying out individual service management responsibilities. A higher portion of the RCS workload will include client service and special projects tied to the area of specialization. The RCS will actively participate in industry or practice teams and contribute to content development including Organizational Safety Institute programs and PMA Websource exhibits. The RCS will assist the Risk Control Manager on internal education, development, and service review activities.


Primary Responsibilities:

  • Evaluate existing and prospective clients through the risk management assessment for all business segments and lines of insurance coverage that may include workers compensation, commercial auto, general liability, and property
  • Plan, coordinate and deliver consultative services based on client’s actual and potential loss exposures
  • Assist colleagues with client service and agency relation needs within the scope of specialization
  • Work closely with Underwriting and Claims to service accounts and actively participate in the account management process
  • Use analytics to support plans and recommendations, and to help show correlation of the service strategy to client improvement through the stewardship process
  • Deliver effective presentations to all levels of an organization on an individual basis or as part of a team
  • Manage a workload effectively and efficiently with limited guidance from a supervisor
  • Communicate progress to the team through verbal and written methods per department policies and to the Risk Control Manager during workload reviews
  • Meet all requirements under the department Service Review (QA) policy
  • Demonstrate commitment to Company’s Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.


  • Five years of risk control, risk management, or safety experience within the area of specialization
  • Bachelor’s degree or work experience as a Nurse, Physical Therapist, Occupational Therapist, Certified Athletic Trainer (ATC), or similar field is preferred.
  • Professional certifications in the area of Occupational Health and Wellness, Certified Safety Professional (CSP) or Associate in Risk Management designation preferred
  • Ability to understand how an organization operates through research, observation, and talking with client contacts
  • Ability to translate understanding into communications with clients, brokers, and colleagues
  • Excellent verbal, writing, and presentation skills
  • Strong organizational skills and ability to prioritize assignments
  • Experience with business analytics preferred
  • Competent with MS Office products
  • Knowledge of relevant standards such as OSHA and DOT
  • Competent in standards, emerging issues, and current trends within the area of specialization
  • Willingness to travel by car within assigned region which will require occasional air and overnight travel
  • Must have a valid driver’s license with an acceptable MVR
  • Must be able to navigate through client locations in a safe manner including:
    • Ascent and descend ladders and stairs to observe and evaluate client exposures
    • Walking in interior and exterior environments where hot and cold exposures may be present


Posted: Oct 26, 2020


  • Bryan Flynn
  • Human Resources Recruiter
  • Clark Davis Associates
  • 20 Waterview Drive
  • Parsippany, New Jersey 07054
  • T: 973-257-8825 x102
  • C: 201-841-9841
  • F: 973-602-3012

Job Title: EHS & Training Manager

Reports To: Director of Operations  

Department: Operations – Safety & Training

Summary: Responsible to plan, direct and implement organizational safety programs to ensure safe, healthy, and accident-free work environment; reduce and eliminate work related injuries and illnesses; develop/maintain a comprehensive paperless filing system for documents pertaining to compliance with OSHA, employee training and process documentation; plan and implement safety policies and procedures in compliance with local, state, federal (OSHA) rules and regulations; work with all departments to develop and enhance a culture of consistent safe behavior; work with management to meet all expected safety goals and objectives; manage safety communication meetings routinely using acceptable criteria; Compile and submit accident reports and investigations required by regulatory agencies; Develop new hire training curriculum/schedule, employee progression training curriculum and other training programs for all positions within Operations. A high level of initiative is expected, along with the ability to effectively interact and communicate with others from the production floor to the administration building.

Duties and Responsibilities include the following.  Other duties may be assigned.

  1. Responsible for ensuring compliance with current OSHA and Corporate safety requirements and programs.
  2. Coordinate safety projects, accident prevention programs and regional safety initiatives.
  3. Conduct safety inspections at facilities. Produce reports and recommendations based on inspection findings.
  4. Lead required daily, weekly and monthly meetings, complete safety reports and ensure all required training is up to date and compliant with OSHA, EPA, and company policy.
  5. Maintain OSHA and other recordkeeping requirements.
  6. Maintain Personal Protective Equipment requirements, training and maintenance records.
  7. Direct accident and property investigation reporting as well as root cause analysis.
  8. Establish training requirements for all Operations positions within the company including Production, Engineering and Warehouse positions.
  9. Develop a training plan, incorporating timelines for re-training and procedures to accomplish the training within each department.
  10. Monitor effectiveness of training programs, developing follow-up observation and coordination with each department, for all three shifts.
  11. Coordinate the New Hire and Orientation training process to ensure delivery of all Safety, GMP and other necessary guidance to newly hired employees.
  12. Maintain and track all required documentation for Lift truck training and licensing, including maintenance of incident logs and re-certification timelines and renewals.
  13. Conduct regular audits of training requirements for all positions, within all departments to ensure any necessary updates or changes as needed.
  14. Process and maintain all training records within each employee file.
  15. Establish and maintain voluntary inspection program using 3rd party auditors to conduct mock OSHA audits, establish compliance benchmarks, and provide continuous improvement initiatives to ensure an evolving safe work environment.
  16. Chair of the Safety Committee, leading the team and ensuring aligned approach to safety throughout the organization.
  17. Conduct statistical analysis of leading and logging safety data to establish trends and creation of action plans to drive the safety performance of the organization.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor’s Degree and 3 to 5 years related experience.  Experience managing EHS in a chemical plant setting, understanding inherent risks related to chemical processing.  Training/coaching experience preferred NASP Certified Safety Manager (CSM) designation preferred.  Licensed Safety Professional (LSP) preferred.

Language Ability:

Ability to read and interpret documents such as Transportation Rules and Regulations, Procedural manuals, and Supervisor Requirements.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Able to apply concepts of basic algebra, geometry, and statistical analysis.

Reasoning Ability: 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: 

To perform this job successfully, an individual should have knowledge of Microsoft Office, Outlook, inventory/database software and the internet.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.